Lynk Performance 12-Month Limited Warranty
Lynk Performance 12-Month Limited Warranty
Dependable Products. Support You Can Count On.
At Lynk Performance, we believe you should feel confident in the products you purchase and the support you receive afterward.
That's why we provide a 12-month limited warranty on eligible Lynk products purchased directly from Lynk Performance, Lynk Pleasure, or an authorized reseller.
Our warranty covers eligible manufacturing defects and product malfunctions related to defects in materials or workmanship. If something isn't working as expected, our customer support team is here to help you understand your options and determine the appropriate next steps.
When Does Your Warranty Begin?
Your 12-month warranty begins on the date you receive your product and remains in effect for 365 days.
Please retain your order confirmation, receipt, or other proof of purchase. This information helps us verify warranty eligibility and process your request.
What Does the Warranty Cover?
The Lynk Performance limited warranty covers eligible manufacturing defects in materials or workmanship that arise during normal use in accordance with the product's instructions.
Depending on the product and the nature of the issue, covered components may include:
- Vacuum pump mechanisms and controllers
- Pressure-release valves and operating controls
- Cylinders and other structural components
- Sealing sleeves and related components when a manufacturing defect is confirmed
- Other original components determined to be defective
If a covered issue occurs during the warranty period, our support team will review the claim and determine an appropriate resolution, which may include troubleshooting, a replacement component, or replacement of the affected product.
Coverage and available remedies depend on the specific product, the nature of the defect, and warranty eligibility.
What Isn't Covered?
Our limited warranty does not cover:
- Accidental or intentional damage
- Damage caused by misuse, improper handling, or use contrary to product instructions
- Damage resulting from unauthorized modifications or repairs
- Counterfeit products or products purchased from unauthorized sellers
- Problems unrelated to a manufacturing defect, including ordinary wear from normal use
If your product arrives damaged or defective, please contact us so we can review the issue and assist you.
How to Submit a Warranty Claim
If you experience a problem with your Lynk product, our team is here to help.
Step 1: Contact Our Support Team
Email support@lynkperformance.com or submit a request through our Contact Us page.
Step 2: Provide Your Purchase Information
Please include your name, order number or proof of purchase, and the name of the product.
If you purchased through an authorized reseller, include a copy of your receipt identifying the seller and purchase date.
Step 3: Describe the Issue
Tell us what isn't working as expected and when the problem began.
Our team may request clear photographs or a short video showing the issue to help determine the appropriate resolution.
Step 4: Our Team Reviews Your Claim
We'll review the information provided, confirm warranty eligibility, and advise you of the next steps.
Depending on the issue, we may provide troubleshooting guidance, a replacement component, or another appropriate warranty resolution.
Warranty Claims vs. Returns
Our warranty and return policy serve different purposes.
Warranty claims address eligible manufacturing defects or covered product malfunctions during the 12-month warranty period.
Returns apply to eligible unopened and unused products within 60 days of purchase, subject to our return policy and authorization requirements.
A product that has been opened or used may still qualify for warranty assistance if it has a covered manufacturing defect, even if it is not eligible for a standard return.
Frequently Asked Questions
Do I need to register my product for warranty coverage?
For products purchased directly from Lynk Performance, your order information can generally be used to verify your purchase. If you purchased from an authorized reseller, please provide your receipt or other proof of purchase when submitting a claim.
What if my vacuum pump stops working?
Contact our support team with your order information and a description of the issue. We may recommend basic troubleshooting or request photographs or a video before determining whether the problem is covered by the warranty.
Are replacement parts covered?
A component may qualify for replacement if it has a covered manufacturing defect within the warranty period. Replacement availability and eligibility depend on the product and the nature of the issue.
What if my product arrives damaged?
Please contact our support team as soon as possible and provide your order information and photographs of the damage. We'll review the issue and help determine the appropriate next steps.
Can I submit a warranty claim if I purchased from another retailer?
Yes, if your product was purchased from an authorized Lynk reseller and meets the warranty requirements. You'll need to provide proof of purchase identifying the retailer and purchase date.
Is accidental damage covered?
No. The limited warranty covers eligible manufacturing defects and does not cover accidental or intentional damage.
Do I need to return my product to file a warranty claim?
Not necessarily. Our team will first review your claim and determine whether additional information, troubleshooting, or a product return is necessary. Please do not send a product back unless instructed to do so.
Need Warranty Assistance?
We're here to make the process as straightforward as possible.
If you have a question about coverage, need troubleshooting help, or want to submit a claim, contact our support team.
Email: support@lynkperformance.com